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Terms & Conditions

Terms & Conditions for Leo Vegas Leo Casino

Acceptance of the Terms

By accessing and using the Leo Vegas Leo Casino platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not accept these terms, please discontinue use of our platform.

Eligibility Requirements

To use the Leo Vegas Leo Casino platform, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Not be a resident of any restricted country or territory
  • Provide accurate and complete information during account registration
  • Comply with all applicable laws and regulations governing online gaming in your jurisdiction

Minimum Age Requirements

You must be at least 18 years old to use our platform. If you are under the age of majority, please do not attempt to create an account.

Geographic Restrictions

We reserve the right to restrict access to our platform from certain countries or territories due to local laws or regulations.

If your country is listed as restricted, you may not open a new account with us. We recommend contacting support for more information on available options.

Account Registration Rules

To create an account, please provide accurate and complete personal details, including:

  • Name
  • Date of birth
  • Address
  • Email address
  • Phone number (optional)

You are responsible for maintaining the accuracy and completeness of your account information. Failure to do so may result in suspended or closed accounts.

One-Account-Per-User Policies

One person, one account: we prohibit multi-accounting on our platform. Attempting to create multiple accounts will result in account suspension or closure.

Identity Verification and KYC

We reserve the right to request identification documents from users at any time. You are responsible for providing accurate documentation when requested.

Account Accuracy Obligations

You must provide accurate information during account registration and maintain the accuracy of your account details. We may suspend or close accounts that contain inaccurate or incomplete information.

Account Security Responsibilities

You are solely responsible for:

  • Securing access to your account using strong passwords
  • Maintaining confidentiality of login credentials
  • Reporting any unauthorized access or suspicious activity to our support team immediately

Login Credentials and Password Protection

To prevent unauthorized access, please choose a unique password that meets our minimum complexity requirements. You are responsible for maintaining the security of your login credentials.

Restricted Behaviour and Prohibited Activities

We prohibit:

  • Multi-accounting
  • Collusion or match-fixing in games
  • Fraudulent activity or attempted hacking
  • Providing false information during account registration or gameplay

Engaging in prohibited activities may result in suspended or closed accounts, as well as potential legal action.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms and conditions outlined on our website. Please review bonus details before redeeming rewards.

Wagering and Gameplay Conditions

All games have specific wagering requirements that must be met for rewards and bonuses. You agree to:

  • Comply with all applicable rules governing gameplay
  • Make informed decisions regarding betting amounts and stakes
  • Avoid prohibited strategies, including multi-accounting or staking methods intended to manipulate outcomes

Bonus Abuse Prevention

We reserve the right to suspend or close accounts that attempt bonus abuse, which includes:

  • Using multiple accounts for single bonuses
  • Abusing reload rewards through excessive depositing
  • Manipulating gameplay or staking amounts for unfair advantage

Engaging in bonus abuse may result in suspended or closed accounts and potential account restrictions.

Deposits and Withdrawals (if applicable)

Please refer to our Deposit/Withdrawal policy for more information on the process, limits, and requirements. We reserve the right to request verification documents before processing withdrawals.

Verification Before Withdrawals

We may request identification documents from users requesting withdrawals. You are responsible for providing accurate documentation when requested.

Processing and Review Procedures

We will review your account activity regularly for compliance with these Terms & Conditions. Failure to comply may result in suspended or closed accounts.

Responsible Gambling Expectations

We encourage responsible gaming practices among our users:

  • Set deposit limits and take regular breaks
  • Self-exclude if you feel the need to control your gambling behavior
  • Contact support immediately if experiencing problems related to gameplay, bonuses, or other issues

Please refer to our Help Centre for more information on Responsible Gaming.

Self-Exclusion and Account Restrictions

Self-exclusion: You can voluntarily suspend access to your account with us by self-excluding. To do so, please contact our customer service team in writing via email. Once activated, self-exclusion will immediately block login attempts from the excluded account. If you attempt to log back into a self-excluded account or create new accounts while participating in self-exclusion, we may take further action.

Account restrictions: We reserve the right to restrict access to your account due to:

  • Suspicious activity
  • Failure to comply with these Terms & Conditions
  • Attempts at bonus abuse

Game Fairness and RNG Systems

All games on our platform are subject to rigorous testing for fairness by reputable third-party auditors, including eCOGRA. The outcomes of our games are independently verified as fair within expected RTP ranges.

Technical Interruptions or Voided Gameplay

We strive to maintain the stability and performance of our platform; however, technical interruptions may occur due to factors beyond our control (including server crashes, software bugs, or unforeseen circumstances).

In such cases, we reserve the right:

  • Cancel incomplete games or transactions
  • Credit affected balances in accordance with applicable regulations
  • Re-impute bets placed during technical difficulties

Suspension or Closure of Accounts

We may suspend or close accounts without notice due to non-compliance with these Terms & Conditions. In cases where an account is suspended or closed, you will not be able to access your account until the suspension period has ended.

If we decide that it's necessary to close an account permanently for any reason (including but not limited to: continued noncompliance, abuse, suspicious activity), all balances and rewards accumulated in the affected user's account may be forfeited entirely upon closure. Any amount of money held in your balance on such date shall remain property of Leo Vegas Leo Casino and can't be recovered.

Intellectual Property and Platform Ownership

Our platform is owned by Leo Vegas Leo Casino, a registered company under law of Malta, with its head office located at: Level 7, The Plaza Business Centre Bisazza Street SLM1640, Sliema. All rights reserved to Leo Vegas Leo Casino.